Claims

Should you need to make a claim on your policy, we will provide you with advice and support throughout the process. 

We believe in providing a high quality and personal claims service for our clients regardless of whether you are an individual making a personal claim or a large business making a commercial one. Our priority is making the process as smooth as possible for you. 

Should the worst happen and you need to make a claim simply call us on 01638 596 406.

We will assign you a dedicated claims contact who will be on-hand throughout the claims process to assist you where necessary. 

Your claims contact can help out with any queries you have and will also provide advice and instruction to ensure that you reach a prompt and hassle-free conclusion.

Covid 19: FCA Test Case Update

The High Court sat in session on the 2nd October 2020 to hear submissions from Insurers seeking leave to appeal the judgement that was handed down on the 15th September 2020.

The High Court has allowed the “Leap Frog Appeal” which means the case will now bypass the Court of Appeal and move straight to the Supreme Court

Neither Zurich nor Ecclesiastical Insurance have appealed the original High Court decision as the Court found in their favour and it has been determined that the Business Interruption extensions under their particular policies do not provide cover for losses as a direct result of the Covid Pandemic.

The other Insurers participating in the Test Case have four weeks from the 2nd October to enter their submissions at which point the Supreme Court will decide whether to accept the Appeal. If granted it is anticipated the hearing will take place prior to the end of the year with the judgement, which will be binding on all parties, to be delivered early in 2021.